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GoodnessBox Shipping Policy

 

Shipping Policy
Effective as of 17 Sept 2025

At GoodnessBox, we are committed to delivering your order quickly, safely, and at no additional cost.

Free Shipping – Australia-Wide
We are proud to offer free shipping on all orders, with no minimum spend required.

Order Processing
Orders are processed and dispatched within 3 business day (Monday to Friday, excluding public holidays). Once your order has shipped, you will receive an email with your tracking number and carrier details.

Estimated Delivery Times

• Metro Areas:  3–5 business days

• Regional Areas: 5 - 7business days
  Delivery timeframes are estimates only and may vary depending on your location and courier network capacity.

Shipping Carriers
We partner with reputable express carriers such as Australia Post and StarTrack to ensure timely and secure delivery of your order.

Delivery Address
Please ensure all shipping details entered at checkout are accurate. We are not able to redirect orders once they have been dispatched.

Delivery Issues
If your parcel is delayed or you have any concerns about your delivery, please contact our customer support team at hello@goodnessbox.com.au, and we’ll assist you promptly.